Role Overview:

The Senior Infrastructure Architect provides technical leadership to define the strategy, roadmap, standards, and blueprints for infrastructure platforms and services. This role involves designing and building cost-effective, robust infrastructure technology solutions to support business and IT programs and projects, meeting both business and non-functional requirements.

Key Responsibilities:

• Infrastructure Architecture and Roadmap:
  • Define the architecture vision, principles, standards (including standard products and platforms), and policies.
  • Develop target state blueprints and roadmap for infrastructure architecture strategy.
  • Maintain and facilitate the infrastructure lifecycle management process.
• Standards and Best Practices:
  • Define and promote the use of infrastructure standards, procedures, and best practices within the team.
• Collaboration:
  • Work closely with Enterprise Architects to align the infrastructure strategy with enterprise architecture and business strategy.
  • Socialize and secure support for the infrastructure architecture strategy and roadmap from key stakeholders.
• Team Guidance and Compliance:
  • Ensure the infrastructure team understands, follows, and champions the technology standards and patterns defined within Information Management.
  • Monitor and ensure compliance with corporate control standards for quality and security.
• Analysis and Improvement:
  • Lead analysis of the current IT environment to detect critical deficiencies and recommend improvement solutions.
  • Coordinate and ensure consistency in process and content across infrastructure architecture.
• Solution Design and Governance:
  • Participate in solution design review activities to ensure alignment with infrastructure architecture, strategies, and principles.
  • Participate in architecture governance forums.
• Technical Support and Industry Engagement:
  • Support Infrastructure and Solution Architects and technical teams in identifying and assessing options.
  • Review proposed infrastructure designs.
  • Lead analysis of technology industry and market trends to determine their potential impact on the infrastructure architecture.
  • Participate in and contribute to relevant industry, alliance, and technology forums.
• Problem Resolution and Requirement Gathering:
  • Provide technical leadership and escalation support for resolving defects, incidents, and problems during testing, implementation, and transition phases.
  • Proactively elicit requirements on the IT infrastructure from stakeholders using various elicitation techniques (e.g., interviewing, modeling, surveying).
• Technical Advice and Continuous Learning:
  • Provide technical advice to Information Management colleagues on IT infrastructure use and integration of business applications.
  • Stay updated with industry developments to maintain general technical competencies and specializations for self and team.
• Collaboration and Innovation:
  • Collaborate with other IM domains to drive business and technology innovation.
  • Keep abreast of corporate strategy, business plans, and the latest industry trends.

Requirements:

• University Degree in Computer Science, Information Systems, or related disciplines.
• Strong in Workplace Domain (M365, EntraID, Active Directory, Multi Tenant Organization, End User Computing, Mobile Application/Device Management)
• Minimum of 10 years of IT experience, with at least 8 years in infrastructure strategy and architecture design.
• Proven technical management and specialist experience in a complex IT infrastructure environment.
• Professional competency in at least three technical specializations, with a broad understanding of other current and emerging technologies.
• Experience in developing solutions and making decisions with minimal management guidance and supervision.
• Proven ability to build and maintain senior-level relationships and influence at all levels.
• Knowledge of leveraging technology to reduce operational costs and drive business innovation in a dynamic industry sector.
• Strong communication skills, with the ability to articulate ideas verbally and in writing to a broad range of audiences, ask probing questions, and deliver presentations.
• Ability to work well within a team and independently.
• Well-developed analytical, problem-solving, decision-making, and critical thinking skills.
• Strong troubleshooting and root cause analysis skills.
• Customer-focused with an understanding of end-user behavior and needs.
• Proactive in accepting and driving change for positive outcomes.
• Ability to balance tactical and strategic work to achieve results.
• TOGAF certification is preferred.