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Confidential

Date of RSM Req ID Req Title

14-May-2026 R-59462 Executive Administrative Assistant

Headcount (+ is the role Evergreen?) Banding Business Unit

1 06 Kyndryl Global Admin APAC & Japan

Core Job Requirements

General Overview:

(eg. Please give me a general overview of this role, what does a typical day look like and what are the core responsibilities? OR What is the specific business problem this person needs to solve in their first year? )

To support the increasing demand related to executive hiring and the need to backfill the same employee who's retiring on 02 May 2026

Role Background: (eg. Is this a new role, is it a replacement? Is this role for growth? etc.)

We are seeking a highly organized and detail‑oriented Executive Administrative Assistant fluent in Japanese and English to provide

comprehensive administrative support to Kyndryl executives. The ideal candidate will help ensure smooth operations, anticipate leadership needs, and facilitate clear and effective communication within the organization.

Key Skills/Background Required: (eg. What are the key skills and/or background a candidate needs to have in order to be successful?)

As a Japanese Bilingual Senior Associate in Enterprise Operations, you’ll be the backbone of our operational excellence — ensuring that our teams run smoothly, our clients feel supported, and our global standards are upheld. You’ll work with a diverse, high-performing team and be empowered to take ownership of your work from day one.

What You’ll Be Doing

1. Own the Operational Rhythm You’ll coordinate logistics and technical setups for team meetings, events, and equipment — ensuring everything runs like clockwork. You’ll work independently, prioritize tasks, and keep things moving with minimal direction from the GA Manager.

2. Collaborate Globally, Lead Locally You’ll proactively partner with Executive Administrative Assistants (EAAs) across regions, sharing knowledge and aligning on upcoming tasks. You’ll also act as a mentor to peers at Band 4 and 5, guiding them on office protocols and expectations.

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Preferred Skills/Background Required: (eg. What are the additional, non-essential skills and/or background a candidate needs to have in order to be successful?)

● Fluent in Japanese and English (spoken and written) ● Strong communication and professional attitude ● Proven ability to work independently and manage priorities ● High attention to client satisfaction ● Strong skills in:

○ Calendar management

○ Microsoft Word, Excel, PowerPoint

○ Microsoft Teams

○ Concur/Expense tools

○ Event coordination

○ AI tools (Copilot, etc)

● Technically confident and quick to learn new tools ● Open to change and able to adapt quickly ● Takes ownership and follows through on responsibilities

Preferred Skills and Experience

● Experience mentoring or guiding junior team members ● Familiarity with Kyndryl’s Global Administration processes or similar environments ● Comfortable working with global teams across time zones ● Actively seeks learning and development opportunities ● Recognized for handling a heavier workload than peers

Certifications/Qualifications: (eg. Is there any specific qualifications or certifications that a candidate is required to have?)

JLPT

3. Be a Trusted Advisor You’ll stay informed about Kyndryl’s evolving landscape and act as a go-to resource for your team and stakeholders. Your ability to

manage complexity, communicate clearly, and lead with accountability will make you indispensable.

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Location / Working Pattern

Where does this candidate need to be located? Makati Flex Office

Is this a client-facing role?

If so, does this person need to be on-site? Hybrid

What is the expected work pattern? To follow Japan timezone

Can the candidate be remote? Partially

Does this role include shift/on-call/overtime work? Yes as needed

Will we consider candidates that require VISA/RTW? No

Additional Sourcing Notes:

(eg. Is there anything additional they would like to share with us that will help us in identifying and attracting the best candidate for this role?)

3-5 years of relevant work experience

What is the interview process and interview formats? Virtual Interviews - for faster turnaround

Additional Comments:

(eg. Is there anything additional they would like to add, any questions they may have?

1st round (Panel Interview): Hiring Manager - (Senior Manager, Enterprise Ops Administration) + her Japanese Team Leads

2nd Interview: Senior Manager, Enterprise Ops Administration (Based in Hungary)

Final Interview: VP HR Services (Based in Canada) *The role will be providing support to Kyndryl Executives in Japan (6 to 7 pax). Usual executive roles are Country Leads or Head of Delivery Unit

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CRIF D&B VIETNAM LLC Minh Long Tower • Floor 15 • 17 Bà Huyện Thanh Quan street • Vo Thi Sau Ward • District 3 • Ho Chi Minh City • Vietnam Tel. +84 28 3911 7288 • Fax +84 28 3911 7289 dnbvietnam.com

COMPANY DESCRIPTION CRIF is a global leader in credit bureau, business information, and credit risk solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fueling growth. Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 39 countries across four continents. We have a strong presence in Asia with regional headquarters in Hong Kong SAR and Singapore, as well as offices in key cities including Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Shanghai, Shenzhen, Taipei, Taichung, Tashkent, Tokyo and Zhongli. JOB PURPOSE The role involves bridging the gap between sales and the technical team, focusing on understanding customer needs and aligning CRIF’s analytics and consulting offerings to meet those requirements. This role requires a blend of technical knowledge, analytical skills, and strong communication to effectively demonstrate how CRIF’s solutions can solve customer problems in the Philippines. KEY RESPONSIBILITIES

• Understanding Customer Needs: Analyzing customer requirements from RFP/discussions and understanding their business goals and challenges.

• Propose Appropriate Solution: Basis the prospective client’s requirements, create an envisioned analytics/consulting solution (in PowerPoint presentation) to address the client and present the solution to client’s key decision makers.

• Address Client Clarifications: Answer the technical and business questions about the proposed solution and its potential improvements in the current practices.

• Proposal Creation: Create a detailed proposal defining the scope, estimated effort/price and timeline to deliver the solution.

• Delivery Management • Create a project plan and form a delivery team • Provide key data requirements to the client • Assess data quality and sufficiency • Collaborate with internal and external stakeholders • Ensure deliverables meet quality standards • Ensure adherence to project budget and timelines • Present intermediate and final deliverables

• Building Relationships: Establishing and maintaining strong relationships with clients to foster trust and collaboration to find cross-sell / up-sell opportunities from existing client.

MINIMUM QUALIFICATION/SKILLS

• Bachelor’s degree in Statistics/Mathematics/Data Science/Economics/Banking (Master or MBA considered a plus)

• Minimum 6 years’ experience with a prominent bank or consulting firm of developing predictive models in the credit risk management domain

• Strong analytics and problem-solving skills • Strong written and verbal English communication skills • Good understanding of lending business practices and data leveraged throughout the lifecycle of the credit

CRIF D&B VIETNAM LLC Minh Long Tower • Floor 15 • 17 Bà Huyện Thanh Quan street • Vo Thi Sau Ward • District 3 • Ho Chi Minh City • Vietnam Tel. +84 28 3911 7288 • Fax +84 28 3911 7289 dnbvietnam.com

• Experience in predictive analytics techniques (regression and machine learning) especially in the credit risk domain

• Good knowledge of the type of scorecards used in origination, customer management, collections and regulatory practices

• Experience in pre-sales or project delivery management of scoring and regulatory solutions in the credit risk domain

• Proficiency in Excel and PowerPoint skills GOOD TO HAVE

• Knowledge of the most common data processing/modelling tools (Python/R or any relevant programming language)

• Knowledge of credit bureau data and its use in lending practices • Prior experience of process consulting and pre-sales in the credit risk domain • Experience in regulatory compliance especially Expected Credit Loss (ECL) modeling complying

IFRS9/PFRS9 guidelines • Knowledge of financial statements and ratio analysis

The primary responsibility for this role is supporting and boosting South-Korean Sales business.

Achieve yearly sales target and grow key account business to be top brand in market. Together with the local distributor drive the sell in to key accounts so as to grow the business of the company.

Identify and develop new business opportunity which may constitute an important part to the health of the overall business

Position: Database Administrator Location: (TNB Global Business Solutions (TGBS), Glenmarie / TNB Platinum, Bangsar) Work Arrangement: Onsite Salary Range: RM5,500

Working Hours & Arrangement • Monday to Friday, 8:00 AM – 5:00 PM • Available for on-call support (depending on project criticality) • Work on-premises (TNB TGBS / TNB Platinum) • 4 month Probation + 1 month extended Probation (if required) • Upon confirmation: entitled to 3 leaves per month (inclusive of annual, sick, and emergency leave)

Language Requirement: • Fluent in Bahasa Malaysia and English • Preference will be given to local Malaysian candidates

Scope of Work 1. Analyze and optimize expensive SQL queries to enhance database performance and reduce load times. 2. Provide comparison reports of loading & processing times taken for SQL queries that are being optimized 3. Develop complex SQL queries based on business and technical requirements to facilitate data analysis and decision-making processes. 4. Database Maintenance by ensuring the database's integrity, performance, and security are maintained at optimal levels. 5. Performance Tuning by reviewing and fine-tuning the database and associated applications to handle increased load and data volume efficiently. 6. Provide technical support to developers and other stakeholders and collaborate closely on database modifications needed for project support & maintenance requirements.

Qualifications  Minimum 5 years of experience in SQL and database management.  Skilled in SQL query optimization, performance tuning, and complex query development.  Experienced in data analysis using SQL and reporting.  Strong understanding of database integrity, backup, and maintenance.

We are looking for a results-driven Sales Account Executive/Sales Account Manager to manage and expand our client base nationwide. This position is ideal for a motivated professional with proven B2B sales experience and a passion for delivering innovative, high-performance building solutions.

Key Responsibilities:

• Build and maintain strong relationships with contractors, architects, and distributors nationwide.

• Drive sales growth through territory planning, lead generation, and opportunity management.

• Advocate for sustainable construction by promoting materials that reduce structural weight and environmental impact.

• Collaborate with a diverse team that values professionalism, continuous learning, and shared success.

• Serve as the primary point of contact between the company and its clients. • Present and promote products and services to prospective customers. • Negotiate contracts and quotations to optimize sales and profitability. • Organize client visits, establish new accounts, and conduct outreach activities. • Maintain accurate records and manage client data using CRM tools. • Represent the company at trade shows, conferences, and industry events. • Monitor and forecast sales performance to meet monthly and annual targets. • Prepare and review weekly and monthly sales reports to track progress.

Qualifications: • 3–5 years of experience in the construction sales industry. • Background in real estate or sales engineering is a plus. • Proven ability to close projects and meet sales targets. • Eager to learn, adaptable, and committed to a structured work schedule. • Assertive, goal-oriented, and a strong team player. • Willing to travel outside Cebu for client meetings, presentations, mockups, and site

visits.

We are seeking a Senior Data Center Infra Engineer to support large-scale infrastructure operations and drive automation and efficiency across multi-cloud environments. This role is ideal for professionals with deep technical expertise and a passion for operational excellence.

Key Responsibilities:

• Act as a Subject Matter Expert (SME) for infrastructure operations, sharing best practices and conducting root-cause analyses for high-impact incidents.

• Lead incident management, coordinate responses, and maintain proactive communication during outages and production issues.

• Facilitate regular stakeholder meetings to provide updates, clarify concerns, and gather feedback.

• Analyze operational metrics to support data-driven decisions and continuous improvement.

• Develop and enhance operational tools and automation solutions to reduce manual effort.

• Document operational procedures, configurations, and environment setups.

• Identify and eliminate operational toil through process optimization and automation.

• Mentor junior engineers across various technical domains.

• Participate in a 24x7 shifting rotation.

Qualifications:

• Bachelor’s degree in Information Technology, Engineering, or a related field.

• At least 5 years of experience supporting high-availability production environments with a focus on automation and operational improvements.

• Proficiency in at least 1–2 tools per domain:

o Linux Systems Administration: RHEL, CentOS, Ubuntu, or similar Unix- based OS

o Version Control: Git, GitHub, GitLab

o Networking: Core networking principles, load balancing, reverse proxies (e.g., Nginx), SDN, DHCP, DNS

Preferred Qualifications:

• Relevant certifications (e.g., CKA, CKAD, AWS Certified).

• Experience working in cross-functional teams using modern DevOps practices.

• Strong background in automation using Bash, Python, or similar scripting languages to improve reliability and reduce manual tasks.

As a Senior CloudOps Engineer, you will play a key role in managing and optimizing multi- cloud environments. Your responsibilities will include:

• Ensuring high availability, performance, security, and operational efficiency across mission-critical systems.

• Collaborate with SRE partners and cross-functional teams in a fast-paced environment.

• Act as an escalation point for user support, leading investigations, troubleshooting, and systems administration.

• Contribute to process documentation, reporting, data analysis, and automation initiatives.

• Provide solution recommendations to improve systems and operations.

• Serve as a subject matter expert in cloud platforms and services, influencing operational strategies and objectives.

• Coach and mentor junior engineers to support professional growth.

• Lead engineering projects and programs to drive technical excellence.

Your Qualifications

• Bachelor’s degree in Computer Science or a related technical field.

• Minimum 5 years of experience with AWS, plus hands-on experience with at least one other public cloud platform (e.g., Azure, Google Cloud, Alibaba Cloud); design/architecting experience is a plus.

• Proven experience integrating DevOps and CI/CD practices across public, private, or hybrid cloud infrastructures.

• 2–3+ years of experience with DevOps tools (e.g., Git, GitLab, GitHub, Artifactory, Jenkins, TeamCity, Spinnaker) and deploying with platforms like Kubernetes.

• Hands-on experience in technical customer success and support, particularly with systems platforms, infrastructure, and services.

• AWS or other relevant cloud certifications (preferred).