Job Description

Looking forward to having a strong start on your IT Career?

This is a perfect opportunity for you to join one of the world’s most famous brands and experience life across both Retail and Corporate environments!

If you are aiming for a range of learning opportunities, mentorship, and extensive hands-on training, this is the right role for you!

Key Responsibilities:

• Maintaining and improving the end user computing hardware and software environment -This includes desktop and laptop computers, printers, customer support, desktop software, operating system configuration, and any other peripherals implemented by the client IT department.
• Identifies and documents business requirements, performs initial analysis, researches and proposes computing solutions for implementation, plans and implements those solutions, and assures appropriate follow-up with the line of business contacts.
• Documenting process and procedure.
• Responsible for accurately tracking corporate assets and license compliance across the enterprise.
• Total responsibility and accountability for ticket resolution from inception to closure for all issues reported.

Your Profile:

• Fresh graduates are welcome to apply!
• Relevant Degree in Information Technology
• Knowledgeable in general IT support including networks (LAN, WAN, Wifi, IPT) and End-User Computing support.
• Good English communication skills
• Analytical and Problem Solver
• Team player with a Growth Mindset
• Experience in a multinational company will be an advantage