Work Location: Ginza, Japan

Responsibilities

Provide detailed information about vehicle features, specifications, and pricing.
Build and maintain relationships with new and existing customers to ensure repeat business.
Achieve monthly and quarterly sales targets as set by the dealership.
Negotiate prices and payment terms to close sales effectively.
Process sales transactions and ensure all necessary documentation is accurate and complete.
Stay informed about the latest models, features, and promotions offered by the dealership.
Monitor competitor activities and market trends to provide valuable insights to customers and management.
Handle post-sale inquiries and provide support with issues related to warranties or services.
Ensure high levels of customer satisfaction by delivering an exceptional buying experience.
Maintain accurate records of customer interactions and sales transactions in the dealership’s CRM system.
Coordinate with finance and insurance teams to offer financing and leasing options.
Participate in showroom events, test drives, and promotional campaigns.
Utilize social media or other channels to attract potential customers.

Qualifications

High school diploma or equivalent; additional certifications in sales or customer service are a plus.
Proven experience in automotive sales or a related field, preferably within the Japanese market.
Familiarity with Japanese automobile brands and customer preferences is advantageous.
Strong interpersonal and communication skills to build rapport with customers.
Excellent negotiation and persuasion abilities.
Proficiency in Japanese, Mandarin or English (both written and verbal) to cater to diverse customers.
Basic computer skills, including familiarity with inventory management software.
Highly motivated, results-driven, and customer-oriented.
Ability to work independently and in a team environment.
Strong attention to detail and organizational skills.
A valid driver’s license is mandatory.
Flexibility to work weekends, holidays, and extended hours as required.